Privacy Policy

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We are committed to protecting your personal data in accordance with the UK GDPR and the Data Protection Act 2018, and this Privacy Policy explains how we collect, use, store, and share your information when you visit our website, contact us, or use our consulting services. We act as the data controller and may collect personal data including your name, email address, phone number, company information, enquiry details, IP address, device information, browser data, and cookie data, as well as publicly available business information or referral details. We use this information to respond to enquiries, provide and manage consulting services, communicate with you, improve our website, conduct analytics, fulfil legal obligations, and where applicable send marketing communications based on consent or legitimate interest. Our legal bases for processing include contractual necessity, legitimate interests, consent, and compliance with legal obligations. We may share your data with professional advisers, IT and hosting providers, email and CRM platforms, and regulatory bodies when required, and we do not sell your personal data. If we transfer data outside the UK, we use appropriate safeguards such as adequacy decisions and Standard Contractual Clauses. We retain data only for as long as necessary, typically 12–24 months for enquiries, 6–7 years for client records, and up to 26 months for analytics, after which it is securely deleted or anonymised. You have rights to access, rectify, erase, restrict, or object to processing, request data portability, and withdraw consent at any time by contacting us at [Vala@inozu.co.uk], and you may also lodge a complaint with the ICO at ico.org.uk. Our website uses cookies for functionality and analytics, and you may control them through your browser settings. We implement security measures such as encryption, secure servers, and access controls, though no system is fully secure. Our site may contain external links for which we are not responsible. We may update this policy periodically, and any changes will be posted with a revised “Last updated” date.